Frequently Asked Questions

PLEASE READ:  All of these bags are hand made by me to fit any deck of your choice.  Once you order, you will receive a confirmation email with a price and estimated time of creation.  I do my best to finish these bags in a timely manner (It takes me about a day to finish one bag) but the wait time will depend on the amount of orders placed before yours.  I begin work once I receive payment.  You may pay me by paypal, or money order.  If neither of these work for you we can find another way.  I also take barters!  But please email me with your offer and what you want in return before sending me an order form.  Feel free to contact me with any questions!

Shipping

Due to the postage increase, I no longer offer free shipping.  Shipping charges now depend on weight.  You now have the choice between first class and priority.

International orders must email me so I can see if these goodies will get through customs and how much the postage is.  One packaged bag weighs roughly 3 ounces.

There is no handling charge.  Please email for a shipping quote.

Care of Your Bag

In a perfect world, these bags would be washable.  I've yet to wash a bag so I can't really say, but the thread is washable.  I worry about the stitches coming loose and the buttons breaking.  If you must wash your bag, please hand wash in cold water to minimize bleeding of the colors.  Under no circumstances should you put the bag in the dryer!  Lay the bag flat and let it air dry.

The same goes for the spread cloths.  I'd rather you spot clean them so the stitches don't come loose.

Return Policy

The most important thing for me is that you enjoy your bag.  If you are unsatisfied with your bag, email me within 10 days of receipt.  I will refund money once I have your item back.  My no questions asked policy only applies to the first 10 days.

If you have a problem with your bag after the 10 days please let me know and I'm sure we can work something out.